Terms & Conditions

Terms & Conditions – Selfieface.shop

Welcome to Selfieface.shop, your online destination for skincare and beauty products. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General

Selfieface.shop is an online store specializing in skincare, beauty, and personal care products.

By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Any changes will be published on this page.

2. Products & Availability

  • We strive to display product descriptions, ingredients, images, and other details as accurately as possible. However, slight variations in color or appearance may occur due to screen settings or product packaging updates.
  • All products are subject to availability.
  • We reserve the right to discontinue products or update product listings without prior notice.
  • Customers are encouraged to review product descriptions, ingredients, and usage instructions before purchasing.
  • Prices are displayed in the currency indicated at checkout, unless otherwise stated.

3. Orders & Payments

  • Once an order is placed, you may receive an order confirmation by email or another available communication method.
  • Selfieface.shop reserves the right to cancel or refuse an order due to product unavailability, payment issues, incorrect information, or suspected fraudulent activity.
  • Full payment must be completed using the payment methods available on our website.
  • Orders are processed subject to product availability and successful payment confirmation.

4. Shipping & Delivery

  • We aim to deliver orders within 1 to 3 days after order confirmation, depending on the delivery location and courier availability.
  • Delivery times are estimates and may occasionally be affected by public holidays, weather conditions, courier delays, or other circumstances beyond our control.
  • Customers are responsible for providing accurate delivery details and contact information.
  • Selfieface.shop is not responsible for delivery delays caused by incorrect addresses or unavailable recipients.
  • Any applicable shipping fees or additional delivery information will be displayed during checkout or communicated to the customer.

5. Returns & Exchanges

  • Return or exchange requests may be accepted within 3 days of delivery, subject to the conditions outlined below and applicable consumer protection laws.
  • Due to the personal nature of skincare and beauty products, opened, used, or unsealed products cannot be returned or exchanged for hygiene and safety reasons, except where required by law or where the product is defective or incorrect.
  • Eligible products must be unused, unopened, in their original packaging, and accompanied by any original seals and accessories.
  • Products marked as non-returnable, promotional items, or personal care products may be excluded from returns where permitted by applicable law.
  • Customers must contact our support team before returning any product.
  • Return shipping fees may apply unless the product received is defective, damaged, or incorrect.

Selfieface.shop reserves the right to reject return requests that do not meet the applicable return conditions.

6. Refunds

  • Approved refunds will generally be processed within 7–14 business days after approval.
  • Refunds will be issued through the original payment method where possible, subject to the payment provider’s procedures.
  • Original shipping fees are non-refundable unless the return results from an error on our part or applicable law requires otherwise.
  • The time required for the refund to appear in the customer’s account may vary depending on the bank or payment provider.

7. Product Information & Disclaimer

  • Product descriptions and ingredient lists are provided for informational purposes and may be updated by manufacturers.
  • Customers should review product labels and instructions before use and perform a patch test where appropriate.
  • Individual results may vary depending on skin type and other factors.
  • Our products are not intended to diagnose, treat, cure, or prevent any disease unless explicitly authorized and stated in accordance with applicable regulations.
  • Customers with known allergies or sensitivities should review the ingredients carefully before purchasing.

8. Intellectual Property

All website content, including logos, branding, product descriptions, graphics, photographs, and designs, belongs to Selfieface.shop or its respective rights holders and may not be copied, reproduced, or used without appropriate permission.

9. Privacy

Customer information is handled in accordance with our Privacy Policy and applicable data protection laws. Information may be used to process orders, arrange deliveries, provide customer support, and communicate important order updates.

10. Limitation of Liability

Selfieface.shop shall not be liable for indirect or consequential losses arising from the use of our website or products, to the extent permitted by applicable law. Nothing in these Terms & Conditions excludes any rights or liabilities that cannot legally be excluded.

Customers are responsible for following the product manufacturer’s instructions and checking product ingredients before use.

11. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the United Arab Emirates, including the relevant laws applicable in Ras Al Khaimah, subject to mandatory consumer protection laws and the jurisdiction of the competent courts.

12. Contact Us

If you have any questions regarding these Terms & Conditions, returns, refunds, or orders, please contact us:

Email: info@selfieface.shop

Website: https://selfieface.shop

Thank you for shopping with Selfieface.shop.

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